You must send your return request within 48 hours of goods being delivered. Returns must be made within 10 days from date of purchase. All returned items must be received back at EESOME COLLECTIVE within 5 business days of return authorisation. Please note that original shipping charges or related expenses e.g. duties and/or import taxes will not be refunded.
All return shipping charges, Australian and International, are at the expense of the purchaser unless the product is deemed damaged or faulty.
We do not issue refunds on non-faulty items, only instore credits once your item is received back by EESOME COLLECTIVE.
In instances where you have changed your mind or would like to exchange your product for a different item, size or colour, original packaging is required. .