Orders within Australia
Shipping is free Australia wide. Our estimated dispatch time frame for items in stock is 1 to 3 business days from when you place your order. For items that are not in stock, please refer to estimated dispatch dates on the website. Estimated shipping times within Australia are 2 to 5 business days. Due to Covid-19, there may be delays on the network that Australia Post operates around the country, particularly to regional and rural communities. If we have a delay with your particular order, you will be contacted ASAP. If you have special delivery instructions, please leave a note in the comments box at checkout.
We ship Registered Air Mail with Australia Post at a flat rate of AUD 25 to a limit of 300g. Shipping charges are calculated at check-out. International orders are delivered to most countries within 5-14 working days. However, due to custom policies that vary depending on each country, we cannot guarantee exact delivery times.
EESOME COLLECTIVE offers a pre-order service for a selection of items which are not available in stock but can be made upon order by our suppliers. Pre-order shipping dates are only approximate and cannot be guaranteed due to potential manufacturing and delivery delays. Pre-orders are treated as a normal, non-refundable sale. You will be required to pay 100% of the amount of the item plus shipping fees. If for any reason we cannot fulfil your order, we will contact you to organise a store credit or refund.
- EESOME COLLECTIVE is not responsible for duties, customs charges, tariffs or additional charges on international orders.
- Should charges be imposed in your country, and should you refuse to pay them, your credit card will be charged for all return delivery expenses that may be incurred by EESOME COLLECTIVE.
- When the returned item is received by EESOME COLLECTIVE, you card account will be credited for the ordered item only.
Please note we have limited control over the couriers, however will always do what we can to assist in the prompt delivery of your order.